We were approached by the Rush Theatre Company in regards to re designing their website for them and make it more engaging for users. They complained of not having any site engagement from users or anyone contacting them through their website.
From the very beginning, it was clear that the Rush Theatre Companies website had no call to actions and was simply dormant and uninviting. Our initial meetings with the company’s team allowed us to gain more insight into their vision, goals, and target audience, which laid the foundation for our design approach.
To capture the essence of Rush Theatre Company’s dynamic performances, we changed the layout of their old programme magazine and modernised it giving it a more updated modern look as opposed to its old outdated style.
We had only 48 hours to complete the magazine and so we went ahead and conducted our usability study to find pain points and issues that users identified.
We found Four Major issues that users picked upon:
Dawn CEO Rush Theatre Company
Absolutely brilliant and attentive service, from Digital Designs. I felt our website was in safe & confident hands. Exact step of the process was fully explained and our idea were professionally communicated onto our site. After sales service was on hand to assist us as well which enabled us to have confidence in using the site. Throughly recommend! A Stat! Bellissimo